Card Bazar help
Help and Support
Get help with your account, Card Bazar purchases, online checkout, delivery, or community activity.
Account and profile
Use the sign-in page for account access and keep your contact details current. If sign-in fails, note the error and contact support without sending your password or recovery code.
Listings and card details
Check the card's printing, set code, language, edition, condition, quantity, photos, and IQD price before ordering. Card Bazar is the only seller; ask support if item details are unclear.
Orders, payment, and delivery
Open your order to check its total, payment, and delivery status. If money was deducted but the order is not marked paid, contact support with the order ID and payment reference before paying again. Send a payment receipt only if Card Bazar support asks for it. For cancellation, a wrong item, damage, or a delivery problem, include a short explanation and relevant photos privately.
Community and messages
Use post and conversation report controls for harmful content, and block a user when needed. Keep transaction details inside the related order conversation and avoid sharing sensitive information in public posts.
Protect your account and money
Card Bazar staff do not need your private authentication or banking secrets to check an order.
- Never share a PIN, one-time password, recovery code, or full card credentials.
- Check the order ID and final amount on Card Bazar and on the provider's checkout before authorizing payment.
- Report suspected fraud from the relevant record and preserve evidence instead of continuing the transaction.
Privacy and data requests
Contact support to ask about access, correction, or deletion of your information. Identify your account and explain the request; we may need to verify account ownership. Never send a password or banking code. See the Privacy Notice for details.
Requesting help
support@cardbazar.app